沈阳Luxury Shop Manager

Luxury Shop Manager-沈阳市府恒隆广场
岗位职责：
1.按公司的营运指示，负责领导全体店铺员工完成销售目标
2.按照公司的统一标准，督导全体店铺员工保持良好的形象及优质的服务
3.培训店铺员工的产品知识、服务流程、英语及电脑方面的操作技能
4.提高客户满意度,有效地处理客人的意见和投诉
5.及时了解客户的需求和反馈信息，保持与客人之间的互动关系
6.与公司各相关部门保持良好沟通和合作
7.进行必要的数据统计及报表制作，负责店铺货品的进、销、存管理，控制店铺日常费用支出，监督员工合理使用包装品等
8.店铺员工的人事日常管理工作

岗位要求：
1.大专以上学历； 五年以上品牌零售工作经验，至少三年以上的品牌零售管理经验，有奢侈品行业经验者优先考虑
2.熟练使用OFFICE办公软件，良好的中英文沟通能力
3.出色的销售能力、优秀的客户服务和团队领导经验

工作地点:沈阳沈河区青年大街1号市府恒隆广场商场二层245-246

Job Responsibilities:
1. Lead a sales team to manage daily retail shop operations and management
2. Initiate and develop sales strategies to ensure sales target is achieved
3. Maintain the Company image align with the corporate standard in professional manner
4. Manage, motivate and provide supervision to staff at shop for excellent product presentation and customer service at all times
5. Handle customers' enquiry on company or product inerrorformation in professional quality

Qualifications/Skills and Experience Required:
1. At least 5 years relevant experience in high-end fashion，2 years above shop management experience.
2. Demonstrated strong sense of high-end fashion with errorsound leadership
3. Detail and result-oriented.
4. Good command of both spoken and written in English and Chinese